Entry into Austria (as of 08.12.2021)
Every guest (older than 12 years) must present a valid proof of vaccination or confirmation of a passed Covid_19 infection ("2-G" rule) at the check-in. For children between 12 and 15 years is the "Ninja Pass" permitted. During holiday season, an antigen test is valid for 48 hours and an PCR-test for 72 hours. This also applies to foreign children. From 19. Feburar 2022 3G applies for all tourism in Austria.
Please observe the repective travel regulations of your country!
However, we recommend that you take out travel cancellation insurance at europäische.at
When does a reservation become firm and binding?
Your reservation is binding upon written confirmation and you will also be asked to pay a deposit.
What are the cancellation conditions?
Cancellation conditions according to the general terms and conditions for the hotel industry if you have booked without travel cancellation insurance: The entire booked stay can be canceled, a shortening by the day is excluded.
- up to 6 weeks before arrival free of charge
- from 6 weeks before arrival 80 %
- from one week before arrival 100 % of the booked package price.
Rebookings or cancelations can only be made in writing.
Cancellation.
To avoid unnecessary cancellation costs, we recommend that you take out European Travel Cancellation Insurance. Our reception team will be happy to advise you.
Otherwise, the cancellation conditions according to the general terms and conditions for the hotel industry apply according to our general terms and conditions.
At latest 3 months before arrival € 30,00 processing fee. (Advance payments already made will be refunded for the reduced amount of € 30.00).
We are there for you on +43 (0) 6452 40140 or around the clock by e-mail at info@alpenhof.net